Warranty Policy
Effective date: September 22, 2026
1. Manufacturer Warranties
Most espresso machines and grinders we sell are covered by the original manufacturer’s warranty against defects in materials and workmanship. Warranty length and terms vary by brand and model — see the individual product page or the manufacturer’s documentation included with your order.
2. What Is Not Covered
Manufacturer warranties typically do not cover normal wear and tear, descaling/mineral buildup damage from not following maintenance instructions, damage from misuse, or cosmetic damage.
3. How to Make a Warranty Claim
Contact us at support@espressohq.shop with your order number, the model name, and a description of the issue, and we will help direct your claim to the manufacturer or process it directly, depending on the brand.
4. Contact Us
Questions about warranty coverage on a specific product? Contact us at support@espressohq.shop or +1 (580) 483-4763.