Privacy Policy
Effective date: September 22, 2026
1. Who We Are
ESPRESSOHQ (“we,” “us,” or “our”) operates this website (the “Site”). Our business address is 229 Cedar Hollow Ln, Irmo, SC 29063. You can reach us at support@espressohq.shop or +1 (580) 483-4763.
2. Information We Collect
We collect information you provide directly (name, email, shipping/billing address, phone number, payment details processed by our payment provider) and information collected automatically (IP address, browser type, pages visited, referring URLs) via cookies and similar technologies.
3. How We Use Information
- To process and fulfill your orders, including shipping and customer support
- To communicate with you about your order, account, or inquiries
- To improve our Site, products, and customer experience
- To comply with legal obligations (tax, accounting, fraud prevention)
- To send marketing communications, only where you have opted in, and you may unsubscribe at any time
4. Sharing of Information
We share information with service providers who help us operate the Site and fulfill orders (payment processors, shipping carriers, email/SMS providers, hosting providers). We do not sell your personal information for money. We may disclose information if required by law.
5. Cookies
We use cookies and similar technologies for cart functionality, analytics, and (where enabled) advertising. See our Cookie Policy for details.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements.
7. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we have collected about you and how it has been used and disclosed
- Delete personal information we have collected from you, subject to certain exceptions
- Correct inaccurate personal information we maintain about you
- Opt-Out of the sale or sharing of your personal information (we do not sell personal information)
- Limit the Use of your sensitive personal information
- Non-Discrimination — we will not discriminate against you for exercising any of these rights
To exercise any of these rights, contact us at support@espressohq.shop or +1 (580) 483-4763. We will verify your request before responding.
8. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision.
10. Contact Us
Questions about this Privacy Policy? Contact us at support@espressohq.shop, +1 (580) 483-4763, or by mail at 229 Cedar Hollow Ln, Irmo, SC 29063.