Free Shipping on Every Order · New-Condition Machines · Manufacturer Warranty Included

Shipping Policy

Shipping Policy

Effective date: September 22, 2026

1. Shipping Area

We currently ship to all 50 U.S. states and Washington, D.C., via standard parcel carriers (USPS/UPS/FedEx). We do not ship internationally at this time.

2. Processing Time

Orders are typically processed within 1–3 business days before shipment, excluding weekends and holidays.

3. Delivery Time & Cost

Shipping is free on all orders. Estimated delivery time once shipped: Standard 3–5 business days, Express 1–2 business days (Express availability varies by destination).

4. PO Boxes, APO/FPO, and Territories

All items ship via standard parcel carriers, so PO Box and APO/FPO addresses are generally accepted via USPS. If a specific carrier cannot deliver to your address, we will contact you to arrange an alternative.

5. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can also check your order status on our Track Your Order page.

6. Damaged or Lost Shipments

If your order arrives damaged or does not arrive, contact us at support@espressohq.shop within 48 hours of the delivery date (or expected delivery date) so we can help resolve the issue.

7. Contact Us

Questions about shipping? Contact us at support@espressohq.shop or +1 (580) 483-4763.